| Employee Engagement Training Trainer: Lesley Harvey June 25 – 26, 2008 What is employee engagement?
According to CIPD Employers want employees who will do their best work, or 'go the extra mile'. Employees want good work: jobs that are worthwhile and turn them on. More and more organisations are looking for a win-win solution that meets their needs and those of their employees. What they increasingly say they are looking for is an engaged workforce. So what is employee engagement? It can be seen as a combination of commitment to the organisation and its values plus a willingness to help out colleagues (organisational citizenship). It goes beyond job satisfaction and is not simply motivation. Engagement is something the employee has to offer: it cannot be 'required' as part of the employment contract. Why are organisations interested in employee engagement?
Employers want engaged employees because they deliver improved business performance. CIPD research has repeatedly demonstrated the links between the way people are managed, employee attitudes and business performance. When employers deliver on their commitments (when by their actions they fulfil employees' expectations), this reinforces employees' sense of fairness and trust in the organisation and generates a positive "psychological contract" between employer and employee. Audience: This is a 2 day course aimed at both HR professionals and Senior Managers within organization who wish to gain further understanding of what is meant by Employee Engagement, what impact engagement has on an organization and how improving engagement can improve performance of both individuals and organizations. | 
